Friday, 19 December 2014

Travelling home for Christmas


I am going to England for Christmas, I will be gone for 10 days.
Its been an interesting end to the year with so much happening on every side, travelling, meeting new people and lots of new experiences. With so much going on back here, I thought it was important to make some goals for my time back at home with my family. Sometimes when I go there, I think a lot about the CafĂ© and I sort of don’t give my family as much attention as I could. On some trips I have been so beset by worry that I have spent much of the time there looking on the computer at CE and checking my messages. I always feel I have to be on call and ready to jump to help if there is any problem. So far on every trip away, no one has died.. Living by the principle of living in the moment, I will be trying on this trip to enjoy every second with my family.
I left home when I was 15, since then I have hardly seen my parents and brothers and sisters, let alone the extended family of cousins and other relatives. When I stop to think about that amount of time, 10 years is a long time to be gone. So much has happened to me in 10 years, I am not surprised that we sometimes feel distant. I want to be as close to my family as possible, I can see that each of them has grown to being such complete people, with so many wonderful qualities.They are all smart, accomplished and lovely people. I am immensely proud of my family, not one of my brothers or sisters is in serious trouble, without a job or is depressed. It’s such a gift to be surrounded by inspirational people on every side. 
My goals for being at home with them are 1. Have one deeper conversation with each member of my closer family 2. Do one activity with each member of my family that they enjoy 3. Compliment and encourage them each at every moment I can find. 4. Find out 3 new things that I didn't know about each of them
Last year I also had a lot of travelling goals that I didn't accomplish, such as going to Nepal, climbing a mountain, doing a 1000k bike ride. I wasn't able to fulfill all my expectations this year, however I have realized that every day is an adventure if seen in the right way. I will be on this trip treating it as if I was going cycling to India… no I won’t be packing my saddle bags and wearing a helmet on the flight, but I will be
1. Talking to as many new people as I can 2. Exploring everything 3. Eating new foods and trying new drinks 4. Looking at the country like a new cultural experience
Over the time away I will be writing my blog and filling out the details of what happens on the journey.

Tuesday, 16 December 2014

Survive or Thrive

Making a profit in Serbia



Is is possible for you to become more then financially stable in Serbia? Can you with your start-up project have massive gain and financial success in a country with a poor economy?
The average salary of a person in Serbia is about 250-300 euros a month. This is considered to be a good salary and if you have a job that can pay you that much, over here, its a really good thing. In other countries that I have visited or lived in, that kind of money for a month of hard, daily work is laughable. Of course the living costs here are lower, but they are really not that much lower if you put it all on the scale and see what the real costs are to live comfortably here for a month. The financial situation in Serbia is the reason why so many people live with their parents for so long. With such little money coming into the family piggy bank, you can see why it seems to be smarter to put it together and be able to live to a higher standard.
When I think about the money CE earns in comparison to the amount of actual work that it takes, it really doesn't make sense. Even though I am not an expert at calculating costs and figuring the financial details of our company, I can see that the income always just manages to make CE and me survive. It pays the bills, for improvements, my living costs, the staff that work there, and there is nothing left over. Even if I did try to be more frugal with my spending on CE, I don't think the difference would be that great. I have a continual need to reinvest into the space, to add new things and to re-spend the money earned to make CE better and more comfortable for the customers who come here.
Whenever I return home to the UK for Christmas or another occasion, I am struck with the same feeling many of you have I am sure. I feel poor... :)
I really cannot afford to do stuff with my friends there, to eat out, or to buy expensive gifts for my family. Sometimes I get down about this and worry about the future. I wonder if my family is disappointed in me, as I am always on a shoestring budget with no extra frills.
There are very successful businesses in Serbia. Obviously every country has the rich and the poor, the middle class and the imbetweeners. There are smarter ways to make money, to save money and to spend money, these are all lessons I am learning.
To be perfectly honest, I took out the answer of money from my requirements of success in Serbia. Being financially wealthy and seeing the profit margin soaring would be somewhat exhilarating for a time. However because I don't see Culture Exchange as a place where big money can be made. I chose to focus my attention on the other aspects of success that I wanted to see from the business.
For me success in Serbia... thriving in this country is..

1. Customers happy and satisfied with their drinks
2. People always feeling comfortable and welcome in CE regardless of race, age or style.
3. New artists having their art displayed and musicians able to perform.
4. Bike kitchen running and people making their bikes and learning about bike mechanics.
5. The staff being happy, having jobs and feeling productive.
6. The business running on a moral standard I am happy with. Honesty, love and care.


My goal for Culture Exchange in Novi Sad is not to get rich, I am happy with the money that I get, and I am always searching for ways to improve, change and make the project better. As long as I feel that this is what I want to do with my life, I wont be thinking towards my first million euros... but rather towards the people that the project can reach. I want Culture Exchange to be the best it can be, financially and in every other way. But before the question of if I am earning enough.. I think more about If I am really living the life I want to live.

I am sure you can be financially very successful in any country, the right idea, the right people behind it, the right circumstances, and the right timing can all play to your advantage. However I think we need to worry less about if we will have money and think more of the other things that we want for our lives that are so much more vital to happiness. Having money does bring you happiness of in many ways, it gives you freedom to make the other choices that can make you happy. I found that the chase for financial gain is never ending, you can never really have enough until you are truly satisfied with yourself and your own life choices.
I believe that if you do what you love, it will pay off, maybe not immediately, but one day it will. Its almost like we are all running the wrong way towards the goal. If we want to be financially well off and we continually do the business choices of putting money as the main goal, we become kind of stressed, because of the stress we cannot be happy, and because we are not happy we are not good at what we do, and because we are not good at what we do, our business does not run well, and because our business does not run well, we do not earn well.
So the horse in front of the cart is to follow the things we are passionate about and follow your heart with financial choices. Striving to be the best we can be and to make our projects the best they can be will in turn bring us closer to our financial dreams as well.  (well this is just my opinion and my experience, and I hope its all going to turn out to be true in every way)

Sunday, 14 December 2014



Just Give… Novi Sad

Don't be discouraged if you don’t see immediate results for your projects, with time, things grow.
After I came back from Graz in November, I was feeling very inspired and active. Change is good for me, and I get very restless and discouraged if I have to do the same things every day. In Graz there was so many new things to do, so many new challenges and new people to talk to, I felt very revitalized and had plenty of new ideas and creative thoughts. Something I found very cool over there was that they had a page on Facebook called ‘Share and Care Graz’. I know this is not a unique idea and they do have it all over the world. The idea is to create a giving cycle for the things we have in our homes and closets that we no longer use. I thought it would be cool if Novi Sad could have a similar thing and I made the Facebook page.
Here is the description of what it is:

'Just give Novi Sad is a free page to give all the extra things that you don't need to people who might need them.
We all have so much useless stuff in our homes that we don't know what to do with, instead of throwing it away.... why not give it away it someone who will use it?
You can use the page for two purposes
1. Post pictures or descriptions of things that you are willing to give away
2. Post about something that you need to request if anyone in the group has it to give away.
The page is not to be used for selling anything, no money requests may be made
It is the responsibility of the person who recieves to pick up the item or items, unless you agree on it otherwise'

Here is a link to the page: https://www.facebook.com/groups/1505455439720066/

After I put the page up, I didn't have much immediate response. My friends joined and we shared a few items on the page, but it felt slow. I sat one night and complained to my friend how no one wants to do anything here in Novi Sad. I was really frustrated and said that I didn't see the point in trying anything, as nothing was really appreciated or used.

The next week there was a drastic change in the reaction to the Just Give page, I got called by 4 reporters to do stories about it. Everyone showed much enthusiasm and support for the idea. In just one week we got 1000 members. I was so surprised and happy and it showed me how sometimes we underestimate each other and think that no one is really helping, when actually all it needs is some time and patience. The use of the just give page keeps growing, as people keep sharing more and more items, picking up things and also being very thankful and helpful. Novi Sad is such a lovely place to live, and to put ideas out, even though it sometimes feels hard to push the doors of opportunity open, when you do, there is a reaction. Action always creates reaction in some way, I am just waiting with great anticipation to see you all get involved in some of my other ideas (The ugly jumper competition to name one).

I hope you all enjoy using the page and continue to use it 
One article about the page: http://www.24sata.rs/novi-sad/vesti/vest/ne-bacajte-stare-stvari-javite-se-njima-mladi-organizovali-akciju-poklanjanja-nepotrebnih-stvari-preko-fejsa/160031.phtml

In the Newspaper

Friday, 12 December 2014

The Passion list


  I am reading a book called 'The Happiness Project' by Gretchen Rubin. I am really enjoying reading this book and I recommend it to everyone as a good idea for something to read as we are coming into a new year, and we are all probably thinking more about our lives and our levels of happiness... Aren't we? :)

  One thing she suggested in the book was to write a list of the things that you are interested in or that you would like to know more about. This year in the summer, I was going through a hard time, my close friends suggested that I got active with something new. The thing was I was feeling so down that I couldn't think of anything at all that I was interested in, every idea I had, I thought that it didn't catch my attention so much. I took some council from her book to mind and sat down to think about what I was really interested in. Instead of calling it my interest list.. I called it my passion list... because I can.
  Something in the past that stopped me from exploring my areas of interest was the feeling that I wasn't very talented in some of the things I wanted to do. For instance, I am fascinated by making bikes and bicycle design, but I have a horrible memory when it comes to putting the pieces of a bicycle together. I always have to ask for help, and this makes me feel dumb. One of my friends told me that I always try to do something that I am bad at and don't focus on the things I am really good at, he considered this a waste of time. For a year or two I shied away from the bike side of the business.. and left it up to the professionals. However I took upon myself the challenge this year to learn to make my own bike, although I still needed help, I learnt a lot of things, I designed and made my pink fixie bike. Since then I started working on another one, and have in my brain at least two more design ideas, it might be a few more bikes away till I can do it completely on my own, but I certainly made progress.
  So I learned that no one should discourage you from trying for something you want to do, regardless of your skills. I mean, how can you learn anything till you try. Yes my hand painted gold bike has some paint streaks and isn't perfect, but the personal satisfaction I have gained from painting it and the experience was really confidence building and made me feel good.

My Passion list is

Making and designing bikes
Writing my blog
Stand-up comedy (this is not funny)
Vegetarianism
Design
Tattoo's
Coffee art
Creating new drinks and exciting products for CE
Dance (Lindy-hop and jive)
Flash mobs
Playing guitar and writing songs
Playing Ukulele
Languages (German and Serbian for now)
Relations with people, customer service
Business
Hosting people in my home from all over the world
Travel
Asia and Asian culture
Long-distance biking and randoneering (cycling long distance over a short period of time)
Human rights


I know these are all broad topics, and not precise goals or anything like that, but I wanted to share them with you, and encourage you to make your own passion list. I look over my list when I am bored and want something to do, I see the things I am passionate about and try to work on improving in or exploring one of these areas.  

Making a new bike

Thursday, 11 December 2014

Business start-up basics!




Enough is enough with the personal posts I have been writing on my blog. I have been talking too much about feelings, and not enough about business... I guess for me the two go hand in hand.. you see... there I go again :)

SO I promised a Serbia start up talk for all those who want to start a business in Serbia (I know that this post might be read by no-one)

SO in order to cover this is an orderly way, I divided the main areas to discus in a few sections

1. Financing and accounting
2. Preparations and time frame
3 Ownership responsibilities
4 Staff
5.Distributors and suppliers

Lets go through it one by one.

1. Financing and Accounting
Financing your business in Serbia is of course the first thing you need to think about. You need money to make money. The business in Serbia was started with around 15,000 euros. This includes the paperwork and administration fees, stocking the bar, stocking the bike shop, building materials, promotion and marketing. We saved up all our money for around one year to have the starting funds. I know many businesses that started here for way less, and some that started for way more. Calculating your costs is a lengthy procedure, you can do this by simply asking other business owners for their costs, checking product costs online and adding the amount. However it cannot be accurate because of fluctuations in the market. You also need to have a buffer of one or two months rent and bills prepared for the initial phases of the business when it is just starting to get off the ground.
What licences do you need to start your business? The papers for starting a business in Serbia are fairly simple, but you cannot do them alone, you will need the help of an accountant (especially if you do not speak Serbian very well) A lot of the running around to get different papers can be done by you, but you will need the help of your accountant to know which papers you need and to guide you through the process. I really depend on my accountant when I need help to get any kind of paper associated with CE, he usually knows which office to go to (because there are lots of different ones). If you feel confused with the business structure here, the best thing to do is to ask lots of questions... but to the right people. If you know someone who already has a business like the one you want to set up, or at least some knowledge about it, be sure to ask them for their advice about which accountant you should choose, someone here always knows someone and the connections between people are extremely important.
Also your accountant can give you advice on which kind of business you should set up, there are two main structures for the tax system of businesses here

1. D.O.O is for a bigger company, this because the taxation system is much stronger, it also allows for export and import (we set the bike shop up as a D.O.O because we were importing parts, not because we were making a lot of money) The cost for opening this kind of business is 1-2 hundred euros, If I remember right.
2. Preduzetnik: this is for entrepreneurial businesses, with one main owner, you don't get heavily taxed until you reach over 40.000 euros a year in profit (that means after you take out salaries, your monthly wage and company expenses) You can see that for a small business this is impossible, so its better to be a Preduzetnik. As soon as you are extremely successful and get over that amount (we haven't yet) you can transfer your company to a D.O.O
The taxes for opening a Preduzetnik are around 3-4 hundred euros, if I remember correctly, it is not more.
Can foreigners take out a business loan? As far as I know you cannot take out a business loan without having sufficient credit in the country, meaning owning property or having some security. You would need to ask for this at the bank, I am not entirely sure.
Visa? You need to set up the company before you ask for a business Visa, as you need the starting papers to fill in your application. Most of the paperwork here in Serbia can seem kind of confusing in the way that you don't know what comes first, the cart and the horse trade positions regularly. For instance shouldn't you have your visa (permission to stay) before you can begin a business... but then again how would they know you will set this up without the papers.
Visa's are another subject all together, and I will have to cover this in another post.
One question I get ask is if it is more difficult for a foreigner to set up a business in Serbia, then for a local person. The answer to this is No, its not more difficult. The paperwork is almost the same, you just need some additional information on your stay in Serbia, you need no university qualifications to set up a Cafe or bike shop. No special education is needed or proof of previous employment (I am including this because it is different in other countries)

The licences you need for a Cafe
1. Business licence in your name (this takes about one month to be finalised)
2. Music license, if you will have music played on a laptop or other sound system, or live shows and bands(I have to cover this in another post, its a big subject).
3. Fire and safety check (You need to do a short training with your staff, which they organize, its really funny)
You do not need an alcohol licence to sell liquor here

The licences for a Bike shop
1. Business licence in your name
You do not need a separate licence for repair or sales of bike parts, this should be written in your original paperwork, specifying the kind of sales you will make and the kind of services you offer




How much work is the paperwork? Well if you have an accountant, and some perseverance, its not that much work. It does take running around to a few different offices to sign this or that. Going to the bank a few times etc. but in general all can be done in around a month or a month and a half.

2.Time frame and preparation
This is dependent mainly on you and your resources. For us we spent a year saving for the finances of CE, we spent another 3 months looking for the right location (though we were doing this the entire time) I will cover in another post the process we went through to find the CE location in Novi Sad. We spent one month exactly on building the interior of CE. We did have a big work force, all of us joining in and working together, plus the help of many, many friends. We put a poster on the window with the date we would open, so we really couldn't change it.
As for the time frame for the paperwork, it is mentioned above.

3.Ownership responsibilities.
 The owner of the business on the paperwork (me) is responsible and held liable for everything that happens within the company. Anything that is found illegally is held to your name. You will have to at the best go to court for any infractions, at the worst case, go to prison. Also your signature is needed for every decision, unless you sign the power to another person within the company, which is what I will have to do, as we expand the company in other countries (I cannot always be here). Every week you have to bring the income for the business to the bank, see the form below.


It is written out like this, your signature needs to seal the deal, also to pay any bills, you must be the one to sign, employees signatures will be noted as a forgery and could cause problems. If you have a question about this, you should ask your accountant.
Your taxes for the business will be paid monthly, to do this, you will get the correct forms from your.. yes you guessed it.. accountant. You need to sign the papers and bring them to the bank, the amount will be subtracted from your account.
The bad news is that there are many laws in Serbia covering every area of business.. the good news is that no one keeps them. One of the most confusing areas of being an owner is that there is really so many grey areas in the law. Things that are written that you must do, but if you ask your accountant or other business owners they will tell you that its not necessary and that no one does it. If you are confused and wonder if you can get into trouble for this, they will always tell you in the very Serbian way... 'don't worry, nothing bad is going to happen'. Not always true, but yes very optimistic.
There is also a list of requirements that every business must have before it opens. You can obtain this from the inspection office (ask your accountant where it is). Before we opened CE, I heard a lot about the merciless inspections that happen here. I went to the inspection office before we opened and talked to the main lady in charge, I explained that we wanted to set up the business to fulfil every expectation. She was friendly and gave me the list of things they check for in a Cafe. Such as the smoking signs being correct, the fire escape signs, the correct number of seating for your licence, the amount of bathrooms you need. (Your accountant can tell you most of these things as well, and you will need to know them before you build anything, but it can help to find out exactly what infractions they look for)

4.Staff
Staffing your business is going to be different depending on the size of your operation.
The taxes for one staff member is roughly 120 euros a month. You pay this to the government through your bank account. Not all the staff who work for you need to on a permanent legal basis at your business (check this with your accountant) there are loopholes.. that's all I will say. Every business in Serbia has people working on black, whether you choose to do this or not is up to you. Your immediate family can work in the business without taxation.
Also all employees whether legal or on black must do a hygiene test, to see if they are healthy enough for the working environment.
To do this, you must go to a building on Futoska Street where they do a few tests, they ask you for a poo sample (in a small bottle which you get at the pharmacy) I still remember that me and Suzy brought ours on the wrong day and had to keep it in the fridge overnight.. disgusting. Also one time I got a very official letter stating that one staff member had not given enough poo in her sample, really funny. They also stick something in... wait for it... your nose and mouth, you sort of line up and they just attack you with two cue tips. After this you wait for a week and you get the results, almost everyone passes, but its best not to go if you the flu or are sick, wait till you feel better. The cost of this test is about 10 euros. Everyone must do it, including you as the owner, if you are working within the business of course.
The normal wage for someone working in Serbia is about 900 din per working shift, incredibly low, the minimal wage I think is 850 din, this is for 8 hours of work.
If you are employing legally, you will have to take their salary from your bank account, if they are working on black... well you figure it out.

5. Distributors and Suppliers
The suppliers from the companies that give you beer or other drink products will most of the time supply you with the fridges, glasses, promotional material etc. You need to call them to set up a meeting and discuss what you are doing. They will come to the premises and suggest to you what they can give and what they need from you. You can find their contact information online.
You will have to sign some contracts with them.
They will come regularly to check on your sales and to also maintain the equipment.
You can choose to also get your coffee and machine from a supplier, in that case you are bound to use their blend, and a certain amount of coffee per month. We chose to get our own machine (second hand) because we wanted the freedom to change our coffee suppliers if we wanted to have different blends. ( I will cover the subject of coffee in another post, also where to source some of your equipment from, as in second hand or new, will have to be written another time)

Ok so also when it comes to your business you will be pleased to hear that there are many inspections that frequent Cafe businesses. I will talk about our experience in this, in yet another post.

I hope I covered the main areas for business start-up in Serbia. Unfortunately I cannot verify my figures exactly because its been 2 and a half years since we started and some taxes might have changed. This post took me about 4 hours. I hope its useful. To re-cap the first things you should do are

1. Find a good accountant (preferably who speaks English, because a lot of things are really hard to explain in Serbian, they are complicated legal terms)
2. Find out what the requirements are legally for your kind of business

I hope this helped you :) write me if you need more help
the fire escape plan in CE, you need this to be in a visible place legally, no matter how obvious the exits are

My draft for this post :)



Wednesday, 10 December 2014

When the dog barks.

I heard a saying today

'the dog barks at the caravan, but the caravan just keeps going'

I believe its a Serbian saying, I guess the meaning is clear. Something I have learnt during my time at CE, working passionately towards my goals and life in general, is that people always have a lot to say. They have some things to say to you about what you are doing in life, and they have a lot of things to say about you.
The best way to keep away from strong hurtful criticism and gossip is this little formula.. are you ready for it?.. DRUM ROLL...

'Go home, sit in your room, play a computer game, do nothing, say nothing, be nothing... and do that for the rest of your life'

Sounds easy doesn't it? so why don't we do it? Why don't we just go sit in a corner and fold our hands, and smile and wave... (actually you cant fold your hands and wave at the same time... didn't think about that one)
I am speaking in this post to all of my friends all over the world who are brilliant, active, honest, passionate, loving, caring, emotional beings. If you do anything at all in this world to try to make it better, if you try your best to be good, to show love, care and concern, if you try at all, you will be subject to many people's opinions.
As the saying went that I mentioned earlier on, you must roll on with your goal in mind.
If you wanted to be loved and pampered, held dear by everyone you meet, never stir the water and never rock the boat, then the life of an entrepreneur was not the best choice for you.
What really matters is not what others think about what you do, but what you think about what you do. If you are not sure how you feel about what you do, ask yourself these three questions

1. Is it right?
2. Am I being true to myself?
3. Am I being as loving and honest as I can be to those around me?

Dare to be different, dare to not care and when you do care... try not to care, wipe away the tears, remove the bitterness from your heart, and just roll on.
Ruyard Kipling wrote a poem, I posted this on my wall during the time in 2013 when someone wrote an article about CE that felt very hurtful and damaging. It is a clear reminder of the attributes we strive for daily.
Please read it and think about the words... live them

If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can wait and not be tired by waiting,
Or being lied about, don’t deal in lies,
Or being hated, don’t give way to hating,
And yet don’t look too good, nor talk too wise:

If you can dream—and not make dreams your master;
If you can think—and not make thoughts your aim;
If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you’ve spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build ’em up with worn-out tools:

If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: ‘Hold on!’

If you can talk with crowds and keep your virtue,
Or walk with Kings—nor lose the common touch,
If neither foes nor loving friends can hurt you,
If all men count with you, but none too much;
If you can fill the unforgiving minute
With sixty seconds’ worth of distance run,
Yours is the Earth and everything that’s in it,

And—which is more—you’ll be a Man, my son!


Tuesday, 9 December 2014

Interview with Zeljana Jurkovic
Owner and co-founder of Zanart design studio, Novi Sad



 In this blog I want to talk about some inspirational people I have met. I am especially interested in entrepreneurial or adventure minded people, who choose to work for themselves and do things their own way rather than work for someone else. This is not to say that working for someone else is bad, the world wouldn't function without the many roles that each person plays, we can't all do the same thing, and that is part of what makes each persons story beautiful and moving.

However I am curious, what is it exactly in a personality that makes someone strive completely towards their own vision and goals? What brought them to that path and why do they stay on it? Is is hard for them to work in any other way? Did they always have this in mind? or was it by chance or luck that they landed upon fulfilling their own personal dreams in a very active way.

SO back to the interview. I first met Zeljana, she had just opened her own shop Zanart with her partner Marco. It is a beautiful little creative space. She is a designer of many of her own innovative products and Marco is an architect, who designs many creative ideas for furniture and interiors. Inside Zanart they feature their own products and also the designs of many other artists from all over Serbia. There is always something creative and inspiring to see in there. The two of them are also incredibly lovely and active people, who are always up to something new.
 Novi Sad is a tough market for new shops and especially for designers (I know this myself) This is because people here do not have much money to spend on things that are personally designed but perhaps a little more expensive. Its understandable but at the same time, it can be a daunting prospect to bring a new idea to the frontier of the market and to wait with patience to see success or growth in any way.
Me and Zeljana often chat about the different businesses we run, we face so many similar set back's and mentalities. I am so happy to call her my dear friend and person whom I respect greatly. Below is the interview that she gave us



Why entrepreneur?
What made you want to start your own company, Why not just work for another design shop?
The main reason is because I wanted place of my own, first gallery exhibition space in which I can promote my work and later on other designers and creatives join in.
Would you ever work for someone else company?
If there an interesting opportunity, why not, you should always learn from different experiences and different people.
If you didn't set up your own business what would you have done?
Certainly it would be my creative work no matter of form.
What changes did having your own business bring to your life?
Little bit of stress, a lot of experience and a lot of interesting people.
How did your friendships, family and other relationships react?
People often do not understand this kind of work if they themselves are not doing it,  they should be given time to realise the benefits and beauty of working on your own project.
What about your business is unique and gets the attention of the market
how much money did it take and did you have support from other sources of financing?
We started with very little money, we tried to get through the first few months without minuses, later the situation got better, and we had learnt how to better dispose of money and adapt to the market.
We did not have financiers.
Where do you see it going?
I would love to make Zanart as a multifunctional space, where the creative and cultural energy permeate.